The New England Learning Center for Women in Transition (NELCWIT) has provided resources and advocacy for survivors of domestic and sexual violence since 1975. Now, NELCWIT starts a new chapter as the Resilience Center of Franklin County!

New name, same support. Always here for survivors.


If you or someone you know is experiencing abuse, there is someone to talk to.

Our Crisis Line is available to you 24 hours a day, 7 days a week. Se habla español.

We are able to talk with callers in over 200 languages through our telephone interpretation service.
Call our Crisis Line to be connected with an interpreter.
TTY: (413) 772-0815

Who We Are

The Resilience Center of Franklin County (RCFC), formerly NELCWIT, is the sexual and domestic violence crisis center of Franklin County and the North Quabbin. We offer services to people of all genders, sexual orientations and abilities. All of our services for survivors are free of charge, do not require health insurance, and are available to people of any immigration status. Todos nuestros servicios también están disponibles en español.

We provide counseling, advocacy, and resources for individuals affected by domestic or sexual violence. and we assist in prevention and education work to decrease violence in our community. As an anti-racist, multicultural organization, RCFC also joins with and mobilizes other groups and individuals who are working to end domestic violence and sexual abuse, ensure human rights, and achieve social justice.

Greenfield Office
17 Long Avenue Greenfield, MA 01301
Walk in hours: 9-4 Monday-Friday

North Quabbin Office
119 New Athol Rd Suite 110 Orange, MA 01364
Walk in hours: 9-4 Monday

A house with a brown exterior, white porch columns, and a front yard with pink flowers. There are signs on the lawn including a 'Black Lives Matter' sign and a colorful pride flag. The house is surrounded by large green trees and is set against a partly cloudy blue sky.

“Almost twenty-seven years ago, NELCWIT was a lifesaver for me and my three kids, and none of us have forgotten. I'm just sharing this with you to let you know what a huge impact the courageous and dedicated women of NELCWIT, and the vital, top-notch services they provide, have had across time. I can't, and wouldn't want to, imagine my life without your grace and wisdom.” - Anonymous

Our Services

  • RCFC counselors offer compassionate, trauma-informed support for those navigating the impacts of domestic and sexual violence.

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  • Our 24/7 crisis line offers confidential, multilingual support for survivors of domestic and sexual violence. Walk-in services are also offered during business hours for in-person support and referrals.

    Our SAFEPLAN advocates are also available during business hours to support survivors who are seeking protection through the court.

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  • A safe, child-centered setting for children to see family members who do not live with them.

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  • Our support groups offer survivors a safe space to find community, share their experiences, and support one another in healing and growth.

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